1.2
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
0 comments

Have over 40k being held for the last 5 months. Customer service is so incompetent they actually changed my service contract by crossing out my information, adding their own, and then fraudulently signing my initials in pen on a faxed contractual agreement to change it?! In the meanwhile I wonder whose earning interest on my money!!

Super frustrating, would never recommend either company as they both, in my opinion knowingly, play ***, pass the blame an buck back and forth between thei staff with nothing ever really getting done. I got a confirmation that my account information was changed mid December, only to find out a month and a half later: NOTHING WAS DONE AT ALL!!! Even their confirmation that it was done (which I have in email transcript) was fraudulent given to me.

WORST EVER, wouldn't even give them a 1 out of 5.

This reviewer shared experience about poor customer service and wants this business to issue a full refund. The author is overall dissatisfied with Intuit. The most disappointing about service contract from Intuit was customer service and payment processing Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Intuit.

Check out the best and the worst companies in Tax services category for more informed decision or compare Intuit to other companies on our site.

Had an Experience with Intuit?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Intuit - UNAUTHORIZED CHARGE Intuit "I was just checking my bank statements and there is an unauthorized charge from Intuit. They withdrew money from my account without my consent or knowledge! Very scary! I will..." Read more Intuit/Turbo Tax IS running a scam on consumers Intuit "When you order the product the company puts thru two(2) charges they call authorizations. These authorizations actually deduct from your bank account: 12/22/2014 Check Card Purchase - INTUIT *TURBOTAX 800-446-8848, CA $89.99 12/22/2014 Check Card Purchase..." Read more 20 20 Tax Resolution - One of the Biggest Scam Companies in the USA today 20 20 Tax Resolution "They solicited me with their services over the phone and guaranteed me of all the things they could and would do for me. After spending $7,000, up front I might..." Read more Darrell Braham, from Datatax 2000 Inc. Was Good,  But Not Anymore! Datatax 2000 "I have been using his Income Tax Preparation Services ever since I was living out in Miami Beach, Florida from around the year of 2003 up to Monday, November..." Read more American Red Cross - Hurricane Relief Lies from the Red Cross American Red Cross "In August 2017 , Southern Texas was hit with Hurricane Harvey. While this hurricane did not produce high winds , it did , drop tremendous amounts of rain that buried..." Read more Grand Furniture - Cheap Grand Furniture " Literally the worst bed frame I ever brought in my life, 2 months after having the bed frame it started to fall apart. The screws are loose, the wood..." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more Top Top Renovation LLC is Top Top Unprofessional Top Top Renovation Llc "In mid-September 2017, we needed a handyman to do a series of home improvement work in our Fort Lauderdale, Florida house. Improvements would include dry wall repairs, install new bedroom..." Read more