Not resolved

attempted to electronically transmit tax returns; kept getting error message stating the program needed to be updated; updates were requested but the words basic 1040 version 172005 failed were in red after download/installing tech support had hour and half cue

retried updating several times with same result however, the state return was sent to the state after 25 plus years with proseries i have to admit these last couple have been a big disappointment phone was answered twice by customer service reps that were not able to discuss condition and informed me the cue was hour and half can't believe i haven't typed the correct number of words its been telling me 100 for a while now

Product or Service Mentioned: Intuit Proseries Tax Software.

Reason of review: Bad quality.

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