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In case you did not know TURBO TAX uses SANTA BARBARA BANK to deduct your fees then sends your bank or whoever they desire.

My return was dated 2/10/2016 but, it was sent to a bank in South Dakota (I live in Florida) and they refuse to return check to Santa Barbara.. I advised I had no account with them and they had my money and was told they will keep it until the IRS request it back...

Finally Santa Barbara wrote a letter to Bankcorp which I had to fax to Bankcorp.

April 11 and still no refund.

ALSO I HAVE TRIED TO GET TURBOTAX and there is NO phone number to be found.

I have used Turbo tax for 5 years and believe me this is MY LAST YEAR using anything with their name on it!


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Thank you for your post.I requested a paper check only to discover after irs informed me that TT gave them a routing number to deposit my refund to.

I wish i had found these complaints sooner.Now i don't know where irs is about to send my refund.

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