I filed my 2015 taxes with Turbo Tax and in error I must have signed up for " IDNotify Tax Identity Restoration Benefits with Added Internet Surveillance Service" How is that for a title??? I have come to find out the Turbo Tax is a partner company of ID Notify.
To say that I am dissatisfied would be an understatement. You are unable to contact these people by phone or email to cancel and you can't reply to their emails. I was on the phone last night with Turbo Tax for hours and this did not get resolved. I did find a number to call if your identity was compromised and actually talked to a person who gave me another number.
How many numbers do you have to call to get this resolved! I can go on and on with what I have done and which numbers I have called, but it would be senseless. This is a total disaster.
I am out $45 and will have to chalk it up to a learning experience and to be more careful. I will be filing complaints with the BBB, Consumer Protection and the Attorney General.
Product or Service Mentioned: Intuit Tax Software.
Reason of review: Full refund for MAX benefits - not wanted.
Monetary Loss: $45.
Preferred solution: Full refund.
Intuit Pros: Easy to use.
Intuit Cons: No real help for, Protection of identity.