Intuit - Turbotax - WI state - Misleading info & calculations

66 of 344 Intuit reviews

In WI state return, there is a question for non-taxable WI return in Turbo tax. If you are part year resident, it considers other state income as non-taxable income in WI and substracts that amount from WI taxable income. So your taxable WI income is calculated as low and your returns will be shown as high.

It mislead me to purchase online software. I filed the WI state tax as per Turbotax calculations. I got notice from WI and they corrected the mistake done by Turbotax.

Customer service is worst and no way to get the answers. Don't buy Turbotax. Even if you pay 100$ more, better to go with independent tax consultnat

This review is a subjective opinion of a user.
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  • What I liked
    • Easy to understand the explanations
  • What I disliked
    • Incorrect explanations
    • Misleading
    • Incorrect calculations
    • Worst customer service interaction approach

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Product or service
Turbotax Deluxe
Review category
Tax services
review #807281

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