Intuit - Turbotax - WI state - Misleading info & calculations
In WI state return, there is a question for non-taxable WI return in Turbo tax. If you are part year resident, it considers other state income as non-taxable income in WI and substracts that amount from WI taxable income. So your taxable WI income is calculated as low and your returns will be shown as high.
It mislead me to purchase online software. I filed the WI state tax as per Turbotax calculations. I got notice from WI and they corrected the mistake done by Turbotax.
Customer service is worst and no way to get the answers. Don't buy Turbotax. Even if you pay 100$ more, better to go with independent tax consultnat
More Review Details
|Diversity of Products or Services|
|Discounts and Special Offers|
What I liked
- Easy to understand the explanations
What I disliked
- Incorrect explanations
- Incorrect calculations
- Worst customer service interaction approach
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Product or service
- Turbotax Deluxe
- Review category
- Tax services
Author wants to be contacted by the company. Learn more ›
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