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In WI state return, there is a question for non-taxable WI return in Turbo tax. If you are part year resident, it considers other state income as non-taxable income in WI and substracts that amount from WI taxable income. So your taxable WI income is calculated as low and your returns will be shown as high.

It mislead me to purchase online software. I filed the WI state tax as per Turbotax calculations. I got notice from WI and they corrected the mistake done by Turbotax.

Customer service is worst and no way to get the answers. Don't buy Turbotax. Even if you pay 100$ more, better to go with independent tax consultnat

Product or Service Mentioned: Intuit Tax Software.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Easy to understand the explanations.

I didn't like: Incorrect explanations, Misleading, Incorrect calculations, Worst customer service interaction approach.

Company wrote 0 public responses to the review from Mar 10, 2016.
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