Brentwood, Tennessee
Not resolved
Customer service
1 comment

Happy to take your money and not allow access to prior years returns without additional fee ! Service is the WORST ever !!!

I think they intentionally hide their call in numbers an force you to do everything electronically because their call center is bogged down with complaints ! Don't return phone calls. Deliberately complicated to make customers give up. NEVER use this software.

I have used this product for over 5 years and now the "up selling" is horrible. Good for customer who has simplified taxes.

But dont count on getting any historical information. It will cost you !

Product or Service Mentioned: Intuit Tax Software.

Reason of review: Poor customer service.

Intuit Cons: Customer service.

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TurboTax scammed people last year when they would not provide some common schedules without an extra payment. From now on, use H&R Block software. Cheaper and works very well.