Intuit - Thirty Minute Wait for Customer SERVICE?
I bought Intuit's Quicken for Mac 2016 and found it did not meet my needs.Well within the refund time, I tried to request one on line.
On line reply says cannot do on line - need to call. I have called at different times on six days and have not had a wait time less than 29 minutes. This is equal to NO service. The message I get from Intuit is this.
No, we really don't offer a refund. We are prepared to outlast your efforts.
Pretty soon you will give up and the refund period will expire.Ha Ha
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Intuit and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Intuit.
Check out the best and the worst companies in Tax services category for more informed decision or compare Intuit to other companies on our site.