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Bait and Switch

Original review updated by user Feb 08, 2023
Please be aware that most of the reviews you see for intuit payroll are on sites that are owned and screened by Intuit themselves and therefore do not reflect an accurate view. I believe Intuit Payroll to be extremely unethical, not to mention that I believe bait and...
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ID
#4354539 Review #4354539 is a subjective opinion of poster.
Loss
$60
Preferred solution
Price reduction

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New Reviewer

There is a bug in TurboTax program

No body has called to fix the problem. Deluxe prog gives foreign tax credit for 1099-Div, but not for 1099 -aint.
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ID
#4443906 Review #4443906 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

Billed DELUXE to FREE

I never selected DELUXE - Mine should have been free. Was suppose to be called by REP to an assigned number that NEVER HAPPENED, so I paid to just file (which is probably the "plan"). I 've used for years but this is the SECOND year of this issue. There SHOULD be away at the beginning of EACH year to what you know your needs are to SELECT Package you want or to CORRECT at the end if you need more. REF

User's recommendation: CAREFUL cause it's pay or DO OVER.

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ID
#4350059 Review #4350059 is a subjective opinion of poster.
Location
Akron, Ohio

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New Reviewer

Customer service sucks! Can’t reach anyone online or by phone