Intuit Turbotax Tax Software Reviews

2.0
(7 reviews)
Price Affordability
Value for money
Product or Service Quality
I filed my taxes last night, an accidentally clicked thru their "add on" of id notify. $59.99 I called the number today for ID notify to cancel and the rep was so RUDE!! Why did I want to cancel? Then couldn't find my account, even though I had the confirmation email. So I gave him my spouses SS number, then he couldn't help me because it was for my spouse. But they happily took "my" money; emailed me that I was protected; and evidently that...
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1.0
I liked
  • Easy to use
  • I like the software
I didn't like
  • Add on sales push
#823732
I have spent several hours entering my tax information for 2015 into Turbo Tax's online web service.At the conclusion of this activity (NOT upfront at the start), I was informed that the pricing for this online service is significantly higher than the CD version of the software... especially for the states (I needed multiple). I purchased a copy of the CD and attempted to download my tax information, but was informed that I was not allowed...
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1.0
I didn't like
  • Held data hostage
  • Misleading
#823399
In 2015 TT Deluxe the Form 1099-R needs work. The 1099-R form sent to me, a US Government retiree, by the US Government includes Box 15 with three possible entries, Health Benefits, Long Term Care, and Dental/Vision. These boxes contain the retiree payment for his/her share of these benefits. These three items may be deductible if one itemizes. The Form 1099-R to be completed in TT Deluxe 2015 does not include the entries. This appears to be...
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Why does it say free when it isn't? all of the advertising states it is free but it certainly is not free ... afte ryou get to the end of putting in all ot the data it askes for money. even if you buy it directly it is cheaper than adding it to turbo tax deluxe which it 44 vice 29 vice the stated zero dollars for ez filers I'm not sure why they say it is free when it isn't clearly a bait and switch tactic that should not be tolerated seems like...
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1.0
I didn't like
  • Being taken advantage of
  • Overcharged
#822122
Used Turbotax for our 2015 IRS/State filing and Turbo failed to get past some sort of Federal filing problem. The online program kept looping at "Fix Federal Income" and would not proceed past. Clicking "Continue" it would loop back to"Fix Federal Income". Calling Turbo gve me, twice. women for whomEnglish was a second language and no chance at finding out whatever bug was in the program. Turbo kept asking for an additional $59.95 for 'special...
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I know I have to pay quarterly estimated taxes but this year TT failed to print vouchers. I up dated the program several times but nothing changed. I went back over the information I entered to make sure I didn't miss anything or "fat fingered" an entry and found no mistakes. I did manual calculations for the state (NJ) and figured what I needed to pay each quarter. It would have been a nasty penalty for not paying not to mention interest. ...
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1.4
I didn't like
  • Redundant questions
  • Too much up sell
  • Program integrity
#821432
TURBO has gone from a terrific user-friendly program to a complete nightmare.I can no longer access my forms and their phone support is a joke: there is no place to click to complete the request for a call-back. After 25 years of quicken and turbo tax no-support, I should have known their offer of support was a lie.Why people who had the best programs on the market would make them worse every year (I always wait a year or two to upgrade quicken...
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2.5
I didn't like
  • Payment processing
  • Lack of product support
  • Dishonest and harmful
#821308