Intuit Turbotax Tax Software Reviews and Complaints
Update by user May 31
TurboTax investigated my claim and could not confirm that I was notified in a timely manner when they discovered their miscalculation in January. They reached out, issued a check payment for the amended taxes due for $711. I paid the state, and luckily no penalty had...
Intuit in Pleasanton, California - Less than ZERO customer service
- Used to be customer friendly
- Previous years product was great
- Spending an hour on the phone with zero resolution
- Lack of support
Santa Barbara Tax Products Group - Thieves and liars
I would like to file a complaint with Intuit
- Error it created and the inconvenience it caused
Update by user Feb 27, 2018
Refund was issued
Original review posted by user Feb 23, 2018We bought Turbo Tax Premier at Sam's Club.It included fed forms and one state. When we e-filed, they charged 19.99 and 39.99. I asked a question on their site and received a response through email. The respondent asked what the disputed charges were, but they don't...
- Charges for service
- Hidden fees
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