Manufacturer: Intuit Category: Tax Software Clear all filters (46 of 46 reviews match)
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I purchased older versions of turbo tax from the company and paid $60.Much to my dismay, I found that the links to download expired on 3/4/17. Why would there be an expiration date if I paid for the link? What is my system crashed and the software had to be...
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1.0
Product
Intuit Turbotax Tax Software
I didn't like
  • Expiration date on link to download software
  • Customer service
#1035334
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Turbotax cannot explain why all of our e-file transmission attempts are "cancelled" by their system, with no reason or error given. We were told that we would have to file a paper return. Problem is - every time I try to print or even pdf the return documents, the...
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1.0
Product
Intuit Turbotax Tax Software
I didn't like
  • Failure to address known outstanding customer issues for months
#1034900
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Contacted TurboTax customer service and they were an absolute joke. Kept telling me what kind of a tax preparation system this is. I ended up just hanging up in frustration after a 45 minute, very condescending exchange with a supervisor. The hidden fees that cannot...
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2.0
Product
Intuit Turbotax Tax Software
I liked
  • Easy to use
I didn't like
  • Never resolving the issue
  • Being told thing that were not true
  • Being lied to and misled
#1030987
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Intuit Turbotax Tax Software Review

#1046630
1.9
TurboTax advertises money back guarantee, however that applies is very narrow circumstances. Turbotax Online had a systemic error tat caused a long delay in my state tax return processing, and I eventually had to re-file it manually. No refund from Turbotax even though the error was due to their system. Also, no help when trying to get the problem resolved.
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Intuit Turbotax Tax Software Review

#1034025
1.0
TurboTax. After supporting their company for 12+ years they will no longer support my computer. This is accounting software. There is no good reason for them to drop older operating systems. I don't feel a need to upgrade my computer just because Microsoft says I should. No one should support these companies.
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Intuit Turbotax Tax Software Review

#1010758
Filed my federal taxes with turbo tax for 2017 getting only a 162.00 refund which i should be getting a 679.00 refund because i have children i entered all my forms and information right your software dont add up. Never will file again with turbo tax period not happy
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Intuit Turbotax Tax Software Review

#1004424
1.0
Turbo tax stole my 2,006.00 refumf
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So received the following e-mail after filing my taxes using their product. "We are holding the tax return for 48 hours to give you the opportunity to verify it's yours or stop it. If we don't hear from you within 48 hours, this return will be filed in accordance with...
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1.0
Product
Intuit Turbotax Tax Software
#1025828
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What would top of the line, the most inclusive software package contain, for the price one would expect overkill, or at least of common sense in what is part of is core."Home & Business", wouldn't want to think that maybe, just maybe they aren't in the same state. Or...
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Anonymous
Laurance Hayes

Here just to show you that I'm not kidding, the invoice for HR Block, sure, I have to add another state, but they tell you, and it only 19.99 so for under $50.00 total F U Tur...

h.kitchener
h.kitchener

I stopped using TT a couple of years ago when they stopped including some forms like Schedule E from their Deluxe version after all those years of doing so and said nothing ab...

1.0
Product
Intuit Turbotax Tax Software
I didn't like
  • Incomplete top of the line turbotax package
  • Misrepresented fees
#1022442
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"Ordered a 2016 Business TurboTax advertised as new. Disc came in an envelope without a box and had a minor scratch on the back. Only after trying to upload did I notice that Disc does not have the intuit imprint which assures authenticity and has a label that is...
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1.0
Product
Intuit Turbotax Tax Software
#1019567
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I filed my federal with turbo tax as i do every year and opted to pay my fees out of my refund, again like always.I've never had a problem. until now. 4 weeks later the government says they sent my refund and my bank claims no refund every came through. At this point I...
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1.4
Product
Intuit Turbotax Tax Software
I liked
  • Not a thing
I didn't like
  • Nondisclosure of third party involvement
#1016014
Reply to reviews
I have found that most Intuit business products are now nit picking price gouging. I will likely not use TTB in the future. Heck, had to buy the TTB software and then pay $53.11 twice for the same state but now classified a 2 different products! QB payroll is on the...
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1.0
Product
Intuit Turbotax Tax Software
I didn't like
  • Hidden extra fees
#1011621
Reply to reviews
I have used Turbotax for several years, and was happy with them. This year, they forced me to pay $40 for their premium service bundle. I tried four times to process the order without it, and it kept adding the $40 back in. After a while, I finally paid it, just to be...
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Anonymous
Gabe

100% right. They're a sleazy corp. Their website is completely misleading. They do a great job at it though.

Anonymous
Alex Banes

I agree.They deducted $39.95 from my refdund for a TAXAudit service I did not request. I get saame runaround trying to cancel the TaxAudit. TaxAudit claims it's a TuerboTax pr...

1.3
Product
Intuit Turbotax Tax Software
I didn't like
  • Being forced to buy their extra services
#1006737
Reply to reviews
It seems that my refund is still under review after 3 week...The product fails to place the correct information into the tax form as required..... It would be ideal if the state returns were correctly completed... In Ct there is a road tax that must be listed under...
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Product
Intuit Turbotax Tax Software
#1005886
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