Intuit Turbotax Tax Software Reviews

2.0
(7 reviews)
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I needed to amend my 2012 and 2013 state tax returns.When I logged in to my account I was unable to download the .tax file. When I contacted support I was told it was because I didn't file a return for the current year. So to be able to fix a return I had already paid for, I would have to pay for the current year that I don't need! Now I get to pull out my returns and do it manually. I'll never use them again!If you do use them, make sure you...
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I have used Turbo Tax on line for about five years and been happy with them. This year they sneaked in a way to sign me up with a credit watch service I never asked for. Also the tax program itself was much more difficult to use. I ended up in a premium service when all I needed was a basic one. The previous years Turbo Tax online would tell me what services were available and ask which one I wanted use. Now they just put you into the most...
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#937627
Hi, I used turbotax online version to file my taxes, i filled my taxes and used direct deposit to pay the money i owe in year 2015 but after few months received notice from IRS state department that i owe money because i did not paid .24 cents which was not calculated by software of turbotax. When i filled claim turbotax deny to process my claim giving excuse that its not there mistake and then no one picked my call since. Its a worse way to...
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I have used turbo tax for many years.I had an audit done on my taxes because they were missing vital information TURBO TAX said I didn't need!!!! I will NOT be using them again. I know I am not the only one this has happened to after reading complaints on their site. BE WARNED!!!! I even went back into their site and tried to locate how to fill in this missing information and resend to the IRS and it wouldn't let me. Their site sucks when it...
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They charged me AFTER asking for and submitting the wrong information regarding the health exchange. The lady I talked to told me that many customers are dealing with this and that I would not get refunded for a mistake they made. I had to hand write my taxes because of their mistake and MAIL them in! DO NOT USE TURBO TAX, THE COMPANY TAKES ADVANTAGE OF YOU AND WHEN THE GOVERNEMENT WONT ISSUE THE REFUND DUE TO TURBOTAX's MISTAKE TURBO TAX DOES...
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For which I had to file an amended return. So Turbo Tax was off by nearly $4,000. NOWHERE in the 2015 "Premium" package do they offer the opportunity to complete this form accurately, or even warn you. And yet they review your form 1040, say it is "done", and let you file it electronically while claiming that they will ensure 8962 is accurate! Not only is this incompetence and negligence on the part of Intuit, but fraudulent and can catch tax...
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It is possible for a person who is not a tax expert (or very tax savvy), who is depending on Turbo Tax to catch mistakes, to assume that the information in 1a Gross Income will be used in the calculations of the taxes. A lot of users figure that as long as they input data in the right places (or what they think are the right places), Turbo Tax will calculate the correct outcome and will catch any mistake during the Turbo Tax Review process. A...
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I liked
  • Step by step process
I didn't like
  • Failure to catch a mistake
#841985
Yes, Turbo Tax and their bank SUCK this year.I filed for my deceased mother's return in February and still don't have it. It is being held hostage by SB. I'm sure Turbo tax got their money. Can't get their *** bank to understand this was properly filed with the appropriate IRS form and IRS accepted the fact she is deceased and issue the *** check. I will be contacting an attorney. I work for at least 20. And I will be complaining to IRS also....
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So i decided to do my taxes on turbo tax in January. I found out that I owed a bit of money to federal and state and decided to wait to checkout and pay. At that time it was $91 for the services. I kept getting e-mails for half off if I filed electronically, but i had no reason to let the feds and the state i owed money which I did not have When I went to checkout April 12th they charged me $121.So I paid it and next year I will go back to...
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2.6
I liked
  • Whole service
  • Product itself
I didn't like
  • You raised rates closer to tax time
#837889
First is false advertising....it is not FREE! After weeks of waiting for my return and nothing....I found my return did not go threw! Next, Turbo tax drafted my account over $200! Spoke to a live person, after being on hold for over a hour! The man said it was only free if I filed before April 14th. It was April 12th, when I spoke to him? I now had a overdraft on my checking account! I was told to ask my bank to credit my account because Turbo...
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