Product: Intuit Technical Support Clear all filters (0 of 6 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
As a professional tax preparer and Enrolled Agent we pay Intuit a significant (>$1,000) in order to use their professional tax preparation packages like Intuit Pro Series. When there's a problem with the software with undisclosed calculations on worksheets,...
Read more
Anonymous
Rob Jordan

I agree. Awful support and technical problems encountered when being transferred to Support. What tax software is left to choose from?

Anonymous
Anonymous

We agree with you 100%. We've used Intuit's ProSeries for seven years for the tax years 2010 - 2016 and were very happy with the support. However, for the 2017 Tax Year, custo...

3.7
Product
Intuit Technical Support
I didn't like
  • Too long a delay to talk to a representative
#1188852
Reply to reviews
Show

Intuit - Terrible techs....2 hrs on phone to download Turbo

We bought Turbo premier at Costco. We recently Purchased a new Dell computer without a CD holder. So spent over 2 hrs on the phone with the intuit worst Techs. They couldn’t even help us do the simple task of downloading 2017 Turbo Tax to our PC. Ridiculous!
Product
Intuit Technical Support
#1180927
Reply to reviews

I think for a few minutes and decide to call 411 to see if they have a number in Canada for Intuit and she gave me a number in Toronto. I dial that number but all it does is ring about 14 - 15 times and then all of a sudden it just gives you a busy signal ???? No real...
Read more
Product
Intuit Technical Support
#1022161
Reply to reviews
I have used turbo tax for more than 10 years.As a former tax preparer it was the best available. This year as i have for the last several i purchased the premier edition. I completed my taxes and went to file as i have for the last 10 years hit send and got an error...
Read more
1.1
Product
Intuit Technical Support
#1006464
Reply to reviews
I finally contacted the "officeofthepresident" at intuit. This was as much of a joke as was tech support. There final answer was, "get a new computer" to install quickbooks on!" Although the computer was new and very expensive. The permissions warning was never fixed...
Read more
1.0
Product
Intuit Technical Support
I didn't like
  • Never resolving the issue
#965731
Reply to reviews
Why does intuit not stand behind their apps at all? Why does intuit not have any system whatsoever to hold their apps accountable? How would they let Matt from saasphalt charge me on authorized charges and build me something that I cannot use? Matt sent me a job...
Read more
1.0
Product
Intuit Technical Support
#956204
Reply to reviews