Product: Intuit Tax Software Clear all filters (158 of 158 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Intuit in Long Beach, California - Turbotax not free free free free

I just watched a segment on the news saying that turbo-tax willingly hide the link for people making under $66,000 to file their taxes for free like the commercial advertised. Unless you type in turbotaxfree.com instead of turbotax.com you will not find a link to file for free. Turbotax charged me $59.00 up front to begin my taxes. The kicker is when I got finished it asked me if I wanted to file my state taxes online with my federal taxes. Well yeah, if so , that will cost another $49.99. I find this deceitful and unlawful to not tell you this up front.
View full review
Review
#1529255 Review #1529255 is a subjective opinion of poster.
Product
Intuit Tax Software
Reason of review
Pricing issue

Intuit - CPA USING 2018 PROSERIES

1.9
Details
After installation in late Jan 2019 I found that I could not efile or priint a client's return. After 2 days on phone calls and IT help it turned out the program is so poorly written that it takes more memory then a 32 bit operating system is capable of handling. Despite ProSeries own system memory requirements. Proseries suggest removing the 1040NR program files or the 1040 program files! Guess I'm due a refund since I purchased the 1040 and 1040NR.
View full review
Review
#1470383 Review #1470383 is a subjective opinion of poster.
Product
Intuit Tax Software
Cons
  • Mistakes
Reason of review
Damaged or defective
Loss
$2500
Preferred solution
Let the company propose a solution
99 for some bogus fee and I am not the first but I will not proceed until I see what my credit card is going to be paying for I don't even see the total just tells me to enter credit card. Go figure they are going to add on the extra $39.99 fee that I do not authorize them to do so I will do my taxes...
View full review
1 comment
user74600747
#1443715

We need to file a complaint

Review
#1185284 Review #1185284 is a subjective opinion of poster.
Product
Intuit Tax Software
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Intuit Tax Software Review

1.0
Details
So i bought a plan from them and opt to have it pulled out of my taxes, well what they don't tell you is that its a 40 fee to have a plan pulled out with no warning of tjis fee and when I called to ask about this the lady told me they opt to not tell you this so they can scam you never agine SMH
View full review
Review
#1008740 Review #1008740 is a subjective opinion of poster.
Product
Intuit Tax Software
Reason of review
Pricing issue

Intuit - Turbotax deluxe no longer has step by step schedule e

3.0
Details
A few years ago Turbo tax stopped including Schedule D and E, and maybe a few other forms in their Deluxe version. They did this without telling anyone so a lot of people who had uses Deluxe in previous years that did include these schedules got real upset and made a big enough deal about it that Intuit changed course and gave these schedules out at no cost and said Deluxe would have Schedule D and E in future years like it had before. I just stated my return with 2016 Turbo Tax Deluxe and discovered these schedules are there but WITHOUT STEP BY STEP HELP FOR SCHEDULE E. YOU HAVE TO BUY PREMIER! The only way you can access the form to add all the info you need as in previous years using Step By Step is to manually input it in the worksheet. Thanks Intuit, it's disgusting how cheap and SNEEKY you are.
View full review
Review
#1001288 Review #1001288 is a subjective opinion of poster.
Product
Intuit Tax Software
Reason of review
Other issue
Preferred solution
Let the company propose a solution

Intuit Tax Software Review

1.0
Details
Your software suck rip off running you over the same thing finish it payed with card nothing came back last *** time will call well fargo fraud
View full review
Review
#997028 Review #997028 is a subjective opinion of poster.
Product
Intuit Tax Software
Reason of review
Bad quality
1.0
Details
I filled for my free federal, and paid with my credit card to avoid paying for their "MAX benefits", finished up and got to the end of filing and it ask to confirm payment while scrolling it asks for confirmation with a receipt showing max added on but also says its an...
View full review
2 comments
rollo2016
#1141911

TurboTax started their scams in full force last year when they omitted some common schedules from their Deluxe version and then wanted extra fees in order to use those schedules. I went to H&R Block for much less money and have no problems. Best to stay away from TT.

View more comments
Review
#826474 Review #826474 is a subjective opinion of poster.
Product
Intuit Tax Software
Cons
  • Being mislead by tax expert
Reason of review
Poor customer service
Loss
$65
Preferred solution
Price reduction
Tags
  • issues

Intuit - Never Again

1.0
Details
I have had a terrible experience with Turbo Tax. I was forced to paper file an was not informed this until they had already processed my account for their fees. No where on their forms does it say that you need to sign any of the pages. I mailed all my returns and they were all sent back to me for not having a signature. The IRS then lost my turn. I reached out to Turbo Tax for help, after all I did pay for them to help me with my taxes. I was told they could do nothing for me and had no recommendation for possible solutions. I was promptly hung up on when the representative could not explain what I paid for if not for Turbo Tax to help me through these situations. I will never use Turbo Tax again, and I advise that you never go through the hassle.
View full review
Review
#820762 Review #820762 is a subjective opinion of poster.
Product
Intuit Tax Software
Reason of review
Poor customer service
Loss
$160
Preferred solution
Full refund
First, the "free" version doesn't allow you to fill out your own contribution to an HSA. Then, Turbo Tax wrongly lists a $400 employer contribution as an "excess" contribution and then tacks on an INCORRECT additional tax. (I looked at the pdf of my return and...
View full review
1 comment
rollo2016
#1135997

TurboTax scammed purchasers of their Deluxe software last year when they omitted some common schedules and then wanted more money in order to use them. Many of us went to H&R Block's software, which is cheaper and just as good (and included and still does) these common schedules.

I see TT is pulling the same stunt with their online version.

You should try the H&R Block free online version and see if they will do your return with the forms you need. But, tell everyone you know to NOT use TurboTax in the future.

Review
#819390 Review #819390 is a subjective opinion of poster.
Product
Intuit Tax Software
Reason of review
Pricing issue
Loss
$55
Tags
  • Tax Software

Contact Intuit Customer Service

Mailing Address:
Intuit Inc.
2700 Coast Ave
Mountain View, California 94043
United States
Phone:
(650) 944-6000
All Intuit Contacts

Intuit in Palatine, Illinois - Turbo Tax

Well it looks like I'll be waiting an extra 6-8 weeks for my tax return because i DO need to file form 8962 and use forms 1095A and 1095C with supporting info. Now you'd think my $82 in fees for Turbotax would've prevented me from filing without completing this form and therefore avoid this headache but it did not. Mind you, large med bills and AFCA were the only two complex things in my taxes for 2015. There is only one reason I've paid these fees for years and its to avoid trying to figure EXACTLY what the IRS needs to process my taxes. So in essence I receive "0" value from this product Turbotax is a rip off - over priced, under delivers and provides the incorrect guidance - in took my 10 years to switch to a MAC and get off the 'Quicken' rip off train - now I'm done w/ Turbo Shaft. Next year I'll pay $150 for HR block (or any OTHER provider) to do my taxes right, once, and without headache. See ya turbo - off to my calendar reminders to set a reminder of just how bad intuit really is - just in time for filing my 2016 taxes in early 2017
View full review
Review
#818967 Review #818967 is a subjective opinion of poster.
Product
Intuit Tax Software
Reason of review
Pricing issue