State: Georgia Clear all filters (12 of 446 reviews match)
filters
State:
City:
Show
Product:
Show
I filed my taxes at turbo tax and paid 100 bucks for the best option and coverage and well you guessed it , they dropped the ball 1 spent 3 days 6 calls all over 1.5 hours only to be told to mail it in. this cost me the purchase of a house and at least 10 years off my...
Read more
1.6
I didn't like
  • Lack of attention to resolve my issue
#1113692
Reply to reviews

Just spent four hours working on a simple return and was charged for the e-file but it did not go through! Been on hold for an hour and the only resolution they give is to start over and use a different credit card??? Never using them again!!!! and now this *** site is...
Read more
1.7
I didn't like
  • Deceptive practices
  • Having mistakes on my 2015 return
#830711
Reply to reviews
I bought the premium Turbo Tax software which said it included one free state return. I completed my federal and state returns and then went to file. The program asked me for $24.99 to e file my state return. It would not file anything until I updated the software....
Read more
#827497
Reply to reviews
Show

Turbotax Services Review

Used 2 years. audited 2 years. Turbotax did not send the correct forms
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Website
#805342
Reply to reviews
Been using turbotax for years. This year will be the last. I feel so ripped off by them and that santa Barbara bank that they use. My deposit was rejected by my bank. God knows why because my bank has no record of it. I didn't rec any notification from anybody about...
Read more
#801097
Reply to reviews
The absolutely free filing is a scam. They wait until the bitter end to tack on fees and use another Scamming company, Santa Barbara Trust Group to hold your refund for "identification verification." I am seriously considering organizing a class action suit against...
Read more
Anonymous
Anonymous

I'm with you on the class action bigjar25@aol.com

Anonymous
Anonymous

This happened to me an then th y said they tried to transfe fund to my bank but stated the bank rejected it so they tacked on another 100 dollars I. Fees called my bank they h...

1.0
I didn't like
  • That they use santa barbara bank
  • Being mislead by tax expert
#798097
Reply to reviews
Have used turbo tax online since 2008, this year however can't efile no mater what I do, tt support is completely useless as they can fix, can't delete and start over just stuck without any answer, waited on hold for over 4 hours to get passed around to people without...
Read more
Anonymous
Anonymous

I finished my taxes and was all set to pay the Turbo Tax fee with a credit card, except the Intuit payment processing center is rigged to not allow you to do this. It takes yo...

#782172
Reply to reviews
Intuit - Thirty Minute Wait for Customer SERVICE?
I bought Intuit's Quicken for Mac 2016 and found it did not meet my needs. Well within the refund time, I tried to request one on line. On line reply says cannot do on line - need to call. I have called at different times on six days and have not had a wait time...
Read more
#756332
Reply to reviews
Show

Tax Refund Review

The worst company ever! Took money out of my bank account and I still haven't received my refund is been months! IRS IS INVESTIGATING NOW!
1.0
Details
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
#607870
Reply to reviews
Bought at Costco as normal, did not have schedule D so they sent a new disk overnight mail which I thought was cool. Installed the disk and it did work. Tried to download my free on state and would not work, said my software was up to date which I already knew. Called...
Read more
#604317
Reply to reviews