State: Florida Clear all filters (18 of 446 reviews match)
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I am a business person and my time is valuable. I had to place 3 phone calls to finally get the Accountant 2016 disk mailed to me. Arguments regarding ordering a CD One of the representatives wanted to know if I wanted it to be framed and hang on the wall. (No one...
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2.6
I liked
  • Software is easy to use
I didn't like
  • Too long a delay to talk to a representative
#858576
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I think there is a serious flaw in the way Turbo Tax accepts and processes 1099R data input and in subsequently in checking the data during the review process. I am sure you know that a majority of the people who use Turbo Tax are not even close to being experts or...
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I liked
  • Step by step process
I didn't like
  • Failure to catch a mistake
#841985
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In case you did not know TURBO TAX uses SANTA BARBARA BANK to deduct your fees then sends your bank or whoever they desire. My return was dated 2/10/2016 but, it was sent to a bank in South Dakota (I live in Florida) and they refuse to return check to Santa Barbara.. I...
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Anonymous
Anonymous

Thank you for your post. I requested a paper check only to discover after irs informed me that TT gave them a routing number to deposit my refund to. I wish i had found these ...

#828488
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Turbotax Deluxe Review

I am a long time Turbotax customer and all I want is a copy of a previous years return and to get it you demand that I pay for this years return first. That is a rip off and sucks, thus I will not use turbotax now or ever! *** you!!!
#825205
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TURBO has gone from a terrific user-friendly program to a complete nightmare. I can no longer access my forms and their phone support is a joke: there is no place to click to complete the request for a call-back. After 25 years of quicken and turbo tax no-support, I...
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2.8
I didn't like
  • Dishonest and harmful
  • Payment processing
  • Lack of product support
#821308
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I have used quickbooks for over ten years. I switched to quickbooks online over a year ago. It's slow and hard to use but I was going for it. I got the merchant payment services and they said I would pay abrupt 2.5 percent. I recently sent out an invoice and the...
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2.2
I didn't like
  • Misrepresented fees
#811560
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Intuit Tax Software Review

How the *** do I get to talk to a person. Judith Dolson 863-738-5359
1.0
Details
Customer service
#787251
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Did my taxes and opted in for a 29$ charge for plus,which turned out to be pretty useless.TT asked me if I wanted to simply deduct that charge from the refund.Nowhere did it say anything about charging me 35$ for the privilege of paying these thieves by that method.The...
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1.0
I liked
  • Step by step process
I didn't like
  • Getting ripped off
#782851
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I have been trying to collect payments from my clients for two weeks now. Intuit has asked me to confirm I am legit business "which I did" and then allowed for us to get daily and monthly payment limit increases. I asked my client to re-submit payment, and now intuit...
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#724294
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Income Tax Preparation Review

My income tax was filed with a tax preparer and he had my taxes sent to his hr block emerald card he added me as a card holder and y'all fraud dept is still holding !my funds I need my money to pay my bills and I'm behind on my bills if y'all not going to release my funds y'all need to send back to back so they can deposit into my account
#621301
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