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Of course on their opening website page, it states in HUGE red letters FREE. I was teaching my son how to file his income tax return.

It guides you through the process and then at the very end they state the charges: $29.95 to file the State return and $29.95 for "Processing Fee". That represented 30% of my sons refund.

I also asked that I be taken off their database (privacy@intuit.com). I checked off all three...USPS, e mail etc. I received an acknowledgement, but it stated that they would continue keeping me informed.

Once they have they their claws in you, they won't let go. I used Express1040.

The total fee was $12.95. The refund was the same as Turbotax.

Review about: Intuit Tax Software.

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