nicholas m Vza

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Verified Reviewer
| map-marker Queensbury, New York

Legal address to sue intuit in ny

need a registered agent or other legal address i can serve for a small claims court civil action if anyone knows it they must have a registered agent in ny at least.

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Brian H Abb

Disc didn't work dll failure, and more

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This year in 2024, it's a sad joke using this company's products. No one needs yet another user account.

Especially someone with or without disabilities. It should not require jumping through hoops to use this program. Like put your email in, check your email, put a DAMN CODE IN! What ever idiot came up with this, fire them and put it back the way it was.

Then put the activation code in twice.

As well, there are too many more problems with downloading. Too many being sold. So others lose what they bought, not getting the code. Cd/dvd is the best way, and download is just a backup.

Also have seen comments of sharing information from the accounts and emails.

Breach of privacy on this companies part.

The way it was, there was more security. No accounts, no nonsense People need to back up things and take a computer course. Be responsible for yourself in that way.

What this company is doing , is becoming like that jerk,zuckerburg. It was in the news, he miss used people's information and was in front of congress for it.

This is getting to be no different.

Oh it had two dll failures on the disc. Never had this problem before.

Everything i have said about turbo tax here is what i went threw.

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Cons:
  • No security within my computer due to them
  • Forced account
  • Intrusion into my privacy

Preferred solution: it changed back to not having to have to jump threw hoops and a disc that works. Choice in account or not. Nothing forced.

User's recommendation: be very aware what goes on. If they don't stop this destructive and disruptive trend. Next year i would not buy this.

DeAnna Gage Sullivan

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Verified Reviewer
| map-marker San Francisco, California

Getting card

Sometimes people need much more from their company. This usually stops individuals hacking & launder

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User's recommendation: Stay Focused

Pa A Cfj

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Verified Reviewer
| map-marker Big Bear Lake, California

False information

You ding peoples credit scores right away on Credit Karma but you dont fix them on the card is paid off right away.takes months. Which is *** because if you can ding him as fast as I can spend it, you can fix it as fast as I can pay it

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User's recommendation: Credit karma is ***

Scott j Yxl

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Verified Reviewer

How can their software keep getting worse

I used to like Turbio Tax. Its gotten harder to use, some things take way too many steps to complete, and they cant import even minimal size files from financial institutions, if they are even able to make a rare connection

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Pros:
  • Easier than doing taxes by hand
Cons:
  • Horrible import capability
  • Constant marketing
  • Pathetic software

Preferred solution: Apology

User's recommendation: dont use it or buy it

Anonymous
map-marker Freeland, Washington

Quickbooks online.

Have had four days of 8 hour calls this week . Technical problem and I cannot use my QBs.

Possible that it will be fixed in ten days. I cannot wait.

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Anonymous
map-marker Houston, Texas

I want to know if my filing was finished?

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I went through all of the filing got to the (2) e-signatures , did that, and didn't get a confirmation or something to tell me "I have completed the filing". I am not mad, just wanting to know.

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Jerry G Yat

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Verified Reviewer

Has irs received my return

Its sayswe cannot provide any information regarding your return

I filed electronically on February 11, 2024

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User's recommendation: Patience

John B Xar

Intuit's Turbotax is horrible

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They specifically confirmed that i would be permitted to delete my data after filing my return. It has now been a week and I've spent countless hours requesting that my data be deleted.

They are now telling me they cannot delete my data until the end of the year. This company should be prosecuted for fraud.

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Preferred solution: I want them to delete my data

Resolved
Demetrius B Pjf

Resolved: Disappointed

I'm Demetrius Bell been a faithful customer for 7+years, pass two years been extremely hard,I need help please, with a pin number, first time needing this God bless

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Preferred solution: Help

JoAnn B Fje

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Verified Buyer
|

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Verified Reviewer

CREDIT KARMA

Intuit - CREDIT KARMA
Intuit - CREDIT KARMA - Image 2

i AM A INTUIT CLIENT I USE TURBO TAX MY PAY CHECKS ARE HANDLED BY INTUIT BY MY EMPLOYER I ALSO HAVE HAD A CREDIT KARMA ACCOUNT FOR YEARS I WAS OFFERED A CREDIT CARD AND WAS TOLD THAT IF I GOT APPROVED THEN I WOULD RECEIVE A 50 CREDIT KARMA GUARANTEE, WELL I WAS APPROVED FOR MISSION LANE AND HAVE RECEIVED THE CARD AND HAVE USED THE CARD AND WHEN I ATTEMPTED TO CHAT WITH CREDIT KARMA CUSTOMER SERVICE PERSON NAME ERIC HE WAS RUDE AND DISCONTINUED THE CHAT THEN I GOT AN EMAIL SAYING MY APPLICATION WAS INCOMPLETE I HAVE THE CARD I HAVE ACCOUNT WITH MISSION LANE AND THE CUSTOMER SERVICE TREATMENT BY CREDIT KARMA (INTUIT CUSTOMER SERVICE EMPLOYEES IS NOT ACCEPTABLE. THEY ARE RUDE AND DO NOT EVEN LISTEN I REPEAT I NOT ONLY WAS APPROVED FOR MISSION LANE CARD I HAVE IT AND HAVE USED IT. WHERE IS THE 50 CREDIT KARMA GUARANTEE AND YOU ARE VERY HARD TO REACH (INUIT AS THE PARENT COMPANY) I HAVE USED YOUR PRODUCTS FOR YEARS BUT AFTER THIS INTERACTION I DON'T KNOW IF I WILL CONTINUE

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Cons:
  • Very bad customer servie

Preferred solution: Apology

1 comment
Guest

The $50 is only if you do not get approved. It helps if you can simply read. This program has not changed for 3 years,

Adalis Mnd
map-marker Ypsilanti, Michigan

What happen to my last year taxes

Filed my taxes from 2022 never received a refund,never knew the out come of what happened,they told me to contact the IRS I did ,and back to turbo with no information on what happen to the refund,called turbo no help bad business,how,or who can help me with this problem

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Renee S Xnh

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Verified Reviewer
| map-marker Edinburgh, Edinburgh

Password request

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Very helpful took time with patience and helped me try and reset my mobile phone number and couldnt of asked for better help

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Anonymous
map-marker Saint Louis, Missouri

I have worked hours just to try to find passwords and Turbo tax help. Everyone seems totally incompetent

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Can't log in, can't transfer TurboTax files from previous year, can't reach anyone to help. A terrible experience from someone who used TurboTax happily for 15 years. No more!

Intuit has ruined a good program.

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User's recommendation: Stay away!

Everie S

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Verified Reviewer

How a professional company doesn’t know what extra tax forms a filer needs before filing

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Original review Feb 06, 2024

I filed my own taxes successfully last year with intuit. However this is new to me that the free government health insurance subsidy.

Comes with a tax twist. That you have to wait on your 1095 a tax form or forms in the mail. Why? Would TurboTax intuit not know as a professional that I needed this before filing.

And then when I try to just plug the numbers after getting them. Intuit wont let me access my own information. Instead takes me in circles to refile & I still cant.

A Direct Scam Company!! NEVER AGAIN!!!

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Pros:
  • Fast to file
Cons:
  • Cares more about money than customers

Preferred solution: Apology

User's recommendation: Find another tax company that really cares!!