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I would like to file a complaint with Intuit

Hidden fees ,I did not use turbo tax live cost me 200.I want my money back. Big rip off. Is always some big company trying to rip the poor off, so sick of it
#1206780
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I filed my 2017taxes using Turbo Tax and very carefully included my estimated tax payments, which the software somehow included with my withholdings rather than listing them on the separate line on Form 1040 for estimated payments. My tax return is now on hold. Just...
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Anonymous
Anonymous

Strange, I have the same and did not find your problem. Are you sure you read right? Last year?

2.7
I didn't like
  • Error it created and the inconvenience it caused
#1201095
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We bought Turbo Tax Premier at Sam's Club. It included fed forms and one state. When we e-filed, they charged 19.99 and 39.99. I asked a question on their site and received a response through email. The respondent asked what the disputed charges were, but they don't...
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4.8
I didn't like
  • Charges for service
  • Hidden fees
#1196123
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Intuit - Ripoff and fees

Turbo tax is a Damm ripoff ! They give you these hidden fees while your in the middle of doing your taxes...I had a simple tax return and when I got done they took $72.00. ! I'm on a limited income and that took a big chunk of money out of my little check ! It's suppose to be FREE !! I AM SO UPSET !!!!!!!!!
1.0
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#1195067
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Read Between the Lines! I have used TurboTax for a few years and been satisfied. However, this year a Max Benefits fees was added at the end of my filing when choosing to have my refund be directly deposited into bank account. It was charging a $44.99 fee I did not...
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h.kitchener
h.kitchener

You would do well to NOT use TT anymore and go to the H&R Block tax prep software or online version. TT is much more expensive than Block and not as good. As for the fees, wel...

#1194992
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As a professional tax preparer and Enrolled Agent we pay Intuit a significant (>$1,000) in order to use their professional tax preparation packages like Intuit Pro Series. When there's a problem with the software with undisclosed calculations on worksheets,...
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Anonymous
Rob Jordan

I agree. Awful support and technical problems encountered when being transferred to Support. What tax software is left to choose from?

Anonymous
Anonymous

We agree with you 100%. We've used Intuit's ProSeries for seven years for the tax years 2010 - 2016 and were very happy with the support. However, for the 2017 Tax Year, custo...

3.7
I didn't like
  • Too long a delay to talk to a representative
#1188852
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I have tried to do my Tax and now at the end they want to charge me another 39.99 for some bogus fee and I am not the first but I will not proceed until I see what my credit card is going to be paying for I don't even see the total just tells me to enter credit card....
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user74600747
user74600747

We need to file a complaint

#1185284
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Bought TURBO TAX with expectation that i would be able to do a 1099-misc for my son who is a subcontractor. Same as every year for the past 20 years. However, the form was not in the start-up menu. Tried to find it for 4 hours, but their help is ridiculous , it was in...
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h.kitchener
h.kitchener

You can find a blank 1099 misc at the IRS website which you can print out and fill in to give to your son. Directions on the site tell what to do with the various copies. The ...

1.2
I didn't like
  • Removal of previously supported functionality
#1183181
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Intuit - Terrible techs....2 hrs on phone to download Turbo

We bought Turbo premier at Costco. We recently Purchased a new Dell computer without a CD holder. So spent over 2 hrs on the phone with the intuit worst Techs. They couldn’t even help us do the simple task of downloading 2017 Turbo Tax to our PC. Ridiculous!
#1180927
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QuickBooks might be a useful tool for established medium to large businesses but for small businesses AKA micro business startups Intuit is scamming these people purposely Buy forcing them to pay for tools they do not need with a yearly subscription scam. A small...
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1.0
Wise,Virginia
#1177347
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