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Intuit Tax Software Review

So i bought a plan from them and opt to have it pulled out of my taxes, well what they don't tell you is that its a 40 fee to have a plan pulled out with no warning of tjis fee and when I called to ask about this the lady told me they opt to not tell you this so they can scam you never agine SMH
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Website
#1008740
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Quickbooks raised my monthly billing by 70% and when I complained about it. They didn't care it was just policy and after 10 years a customer. won't be a customer any longer. Customer service lady couldn't make any decisions and continually put me on hold to ask...
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#1008024
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I have used Turbotax for several years, and was happy with them. This year, they forced me to pay $40 for their premium service bundle. I tried four times to process the order without it, and it kept adding the $40 back in. After a while, I finally paid it, just to be...
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Anonymous
Gabe

100% right. They're a sleazy corp. Their website is completely misleading. They do a great job at it though.

Anonymous
Alex Banes

I agree.They deducted $39.95 from my refdund for a TAXAudit service I did not request. I get saame runaround trying to cancel the TaxAudit. TaxAudit claims it's a TuerboTax pr...

1.4
I didn't like
  • Being forced to buy their extra services
#1006737
Reply to reviews
I have used turbo tax for more than 10 years. As a former tax preparer it was the best available. This year as i have for the last several i purchased the premier edition. I completed my taxes and went to file as i have for the last 10 years hit send and got an error...
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1.1
#1006464
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It seems that my refund is still under review after 3 week... The product fails to place the correct information into the tax form as required..... It would be ideal if the state returns were correctly completed... In Ct there is a road tax that must be listed under...
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#1005886
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I did my daughter & SIL's taxes for them just using Turbo Tax on-line. When it comes time to pay they are all over the place. It cost $34.99 for the Federal prep & $36.99 for the State ($71.98). After I thought about it and went to Staples to buy a disc for me and...
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2.0
I liked
  • Cs rep
#1005735
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Intuit Turbotax Tax Software Review

Turbo tax stole my 2,006.00 refumf
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Website
#1004424
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After years of having a CPA do my tax situation getting less complicated I tried to save some money by using Turbo Tax Deluxe. Have a civil pension with a 1099 - R and when I went to enter it there a lot of questions involving annuities which did not make sense to me....
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1.1
I didn't like
  • Support
#1003224
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A few years ago Turbo tax stopped including Schedule D and E, and maybe a few other forms in their Deluxe version. They did this without telling anyone so a lot of people who had uses Deluxe in previous years that did include these schedules got real upset and made a...
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3.0
#1001288
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Fun fact: if you talk to a Turbotax support representative, they are probably working for an agency that is working for an agency. Don't take it out on the folks that answer the phones. If you can't answer the question you're calling in for by searching the Turbotax...
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Anonymous
Ann Arkey

Truth -- god bless them for having customer support in North America, even if those reps are under-trained and suck. It's better than getting tax support from India.

2.4
I liked
  • Easy for litreate people
I didn't like
  • Stupidity
#1000876
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