- Error it created and the inconvenience it caused
Update by user Feb 27, 2018
Refund was issued
Original review posted by user Feb 23, 2018We bought Turbo Tax Premier at Sam's Club. It included fed forms and one state. When we e-filed, they charged 19.99 and 39.99. I asked a question on their site and received a response through email. The respondent asked what the disputed charges were,...
- Charges for service
- Hidden fees
Intuit - Ripoff and fees
Update by user Apr 21, 2018
Intuit customer support for professionals improved somewhat in late March, early April as additional support staff became available, and a new routing process was put in place with live personnel directing calls to the proper team. Intuit acknowledged the wait times...
- Too long a delay to talk to a representative
- Removal of previously supported functionality
Intuit - Terrible techs....2 hrs on phone to download Turbo
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