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Turbotax cannot explain why all of our e-file transmission attempts are "cancelled" by their system, with no reason or error given. We were told that we would have to file a paper return. Problem is - every time I try to print or even pdf the return documents, the...
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1.0
I didn't like
  • Failure to address known outstanding customer issues for months
#1034900
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I tried to file electronically. Return was rejected by IRS due to birthday being wrong. My birthday has not changed in 57+ years. Turbo tax still charged me the filing fee even though I could not file. Contacted TurboTax customer service and they were an absolute joke....
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2.0
I liked
  • Easy to use
I didn't like
  • Never resolving the issue
  • Being told thing that were not true
  • Rude customer service representative
#1030987
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So received the following e-mail after filing my taxes using their product. "We are holding the tax return for 48 hours to give you the opportunity to verify it's yours or stop it. If we don't hear from you within 48 hours, this return will be filed in accordance with...
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1.0
#1025828
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Intuit Turbotax Tax Software Review

Intuit
#1046630
1.9
TurboTax advertises money back guarantee, however that applies is very narrow circumstances. Turbotax Online had a systemic error tat caused a long delay in my state tax return processing, and I eventually had to re-file it manually. No refund from Turbotax even though the error was due to their system. Also, no help when trying to get the problem resolved.
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Short Review for April 24, 2017, Pc_payment

Intuit
#1038497
I got intuit cos a friend ask to do she can have money get to her. They submitted $4000. And now it's up to $8000.35 which they never pulled the money out as I was told by them. Now there ruining my credit and changes that I did not make there a bid ripoff. Caution Do Not Use Them!
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Intuit Turbotax Tax Software Review

Intuit
#1034025
1.0
TurboTax. After supporting their company for 12+ years they will no longer support my computer. This is accounting software. There is no good reason for them to drop older operating systems. I don't feel a need to upgrade my computer just because Microsoft says I should. No one should support these companies.
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Turbo Tax Online Review

Intuit
#1031067
1.0
They charged me for state and federal because of a 1099R. Then they charged me to take the money out if the refund. I only owed the state 1$. I will never recommend or do taxes with them again!
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What would top of the line, the most inclusive software package contain, for the price one would expect overkill, or at least of common sense in what is part of is core. "Home & Business", wouldn't want to think that maybe, just maybe they aren't in the same state. Or...
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Anonymous
Laurance Hayes

Here just to show you that I'm not kidding, the invoice for HR Block, sure, I have to add another state, but they tell you, and it only 19.99 so for under $50.00 total F U Tur...

h.kitchener
h.kitchener

I stopped using TT a couple of years ago when they stopped including some forms like Schedule E from their Deluxe version after all those years of doing so and said nothing ab...

1.0
I didn't like
  • Incomplete top of the line turbotax package
  • Misrepresented fees
#1022442
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I am so pissed! I have bought and used this program for over 20 years, ........ yup, TWENTY years and have never had any issues. For some strange reason, this years software has been nothing but grief to say the least. I called Turbo Tax and the lady told me that if I...
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#1022161
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I filed my federal with turbo tax as i do every year and opted to pay my fees out of my refund, again like always. I've never had a problem. until now. 4 weeks later the government says they sent my refund and my bank claims no refund every came through. At this point...
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1.4
I liked
  • Not a thing
I didn't like
  • Nondisclosure of third party involvement
#1016014
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What a rip off. Just learned that TT Business is now charging for the same state twice - once for Corporate and another for an S-Corp. I have used TTB for 3 years and never had to pay twice. What a RIP off. I have found that most Intuit business products are now nit...
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1.0
I didn't like
  • Hidden extra fees
#1011621
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Quickbooks raised my monthly billing by 70% and when I complained about it. They didn't care it was just policy and after 10 years a customer. won't be a customer any longer. Customer service lady couldn't make any decisions and continually put me on hold to ask...
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#1008024
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I have used Turbotax for several years, and was happy with them. This year, they forced me to pay $40 for their premium service bundle. I tried four times to process the order without it, and it kept adding the $40 back in. After a while, I finally paid it, just to be...
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Anonymous
Gabe

100% right. They're a sleazy corp. Their website is completely misleading. They do a great job at it though.

Anonymous
Alex Banes

I agree.They deducted $39.95 from my refdund for a TAXAudit service I did not request. I get saame runaround trying to cancel the TaxAudit. TaxAudit claims it's a TuerboTax pr...

1.3
I didn't like
  • Being forced to buy their extra services
#1006737
Reply to reviews
I have used turbo tax for more than 10 years. As a former tax preparer it was the best available. This year as i have for the last several i purchased the premier edition. I completed my taxes and went to file as i have for the last 10 years hit send and got an error...
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1.2
#1006464
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