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We are senior citizens with -zero- taxable income. Used Turbotax for our 2015 IRS/State filing and Turbo failed to get past some sort of Federal filing problem.

The online program kept looping at "Fix Federal Income" and would not proceed past. Clicking "Continue" it would loop back to"Fix Federal Income". Calling Turbo gve me, twice. women for whomEnglish was a second language and no chance at finding out whatever bug was in the program.

Turbo kept asking for an additional $59.95 for 'special software .. FROM US, A JOINT FILER WITH NO TAXABLE INCOME .. just two Social Security incomes that don't qualify as 'Taxable Income'. WE HAVE ALL ZEROES ON OUR TAX FORMS and Turbo tried to force us to buy additional software, and would not process our filing.

Just kept looping.

DON'T USE TURBO TAX

Reason of review: Bad quality.

Preferred solution: No idea..

Location: Grand Junction, Colorado

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Acey Bjt

Go to "hrblock.com" and click on the free online filing and try them. I use the H&R Block deluxe software which I buy because I do relatives returns, but I know people who use H&R Block free online and they like it.

TurboTax is most certainly a ripoff company and many of us dropped them after they tried to scam us last year with extra fees for certain schedules. There are other free ones also.

Find the free ones at IRS.GOV and also on your state's main website in order to file your state's return for free. Good luck.

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