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1.5 Based on 139 reviews
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    • Getting ripped off 23
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I have been using Intuit POS for several years and HATE working with them. Every time I turn around I am being asked to pay more - like required upgrades to software or hardware to maintain current services. The software upgrades often end up with less capability and for sure less support. I feel held hostage and paying ransom. I have purchased my last upgrade from these guys and will celebrate the day I roll to another provider. My advice... Read more

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  • From mobile
  • Jul 20
  • #885886

Ever have the meta data change? I have. Jobs of one customer became jobs of another customer. Quickbook's answer was that it was my upload that was mapped incorrectly. However, the structure had been working until 2 days ago. I'm addition the server portion keeps aborting daily. As soon as I can find another software I'm dropping Quickbooks. Great theory bad roll out. Worse dupport

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Didnt expect such a sneaky way to sign people up for an unwanted service. Back in march I filed my taxes using a purchased turbo tax and an ID protection service request popped up so i declined. As i was completing the filing process, the notification came up again, and again i declined. As everything was finalized, the notification popped up again so i declined yet again. As i was accepting agreements blah blah blah to file my taxes both fed... Read more

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I called Intuit because the computer I use for financial records is NOT connect to the internet - only way to be sure my financial info is NOT compromised it to not connect. I was promised a call back - no call. I called again before closing time but was on hold 45 minutes and it was then after closing time, no one ever picked up after over 1.5 hour. You MUST have an internet connection and I do not trust them as they have been hacked before. ... Read more

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I have been a Quicken user for over 20 years. I recently got conned into paying $249.99 for Quicken 2016 RPM when I called Quicken Support and got Sequential Consulting in India. These technicians only know how to take control of my computer but seem to have little knowledge about the Quicken software so usually a simple question takes over an hour or two while they are running diagnostics and twice now my issues could no be resolved. Trying... Read more

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  • From mobile
  • Jun 19
  • #868225

Filed my taxes with Turbo tax early. Received a letter from the IRS two months after filing, needing more information. In the meantime, turbo tax double their fees for service and took it directly out of my bank account without warning. Never using them again and I hope others hear about their deceiving ways and do the same!

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"Intuit was founded in 1983, committed to integrity, to our customers and to our employees. That commitment remains as strong today as it did then. Living by these Values creates the type of environment we all desire: a workplace where we exceed the expectations of our customers and those of each other, and where we don't just satisfy people, we wow them." B.S. Intuit represents Failure... Lies... Deceit... Overpriced software... Predatory... Read more

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I am a business person and my time is valuable. I had to place 3 phone calls to finally get the Accountant 2016 disk mailed to me. Arguments regarding ordering a CD One of the representatives wanted to know if I wanted it to be framed and hang on the wall. (No one needs the CD anymore) Now that I received the CD it was in a small white pouch (not a box) Stella from the Philippines Argued that the Serial number was on the box and I needed it... Read more

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I got the same run around. Calling something a feature, does not make it a feature. Quick Solutions- Call Now, ha, ha. What a joke. On hold off and on for over an hour. Passed from one customer service rep who passed the buck to her supervisor who passed me to technical support to explain that this was a feature. No heads up from QB, just locked out of my account. I mentioned that possibly the long hold time was due to other customers... Read more

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Horrible company that won't own up to their softwares mistakes. They charged me AFTER asking for and submitting the wrong information regarding the health exchange. The lady I talked to told me that many customers are dealing with this and that I would not get refunded for a mistake they made. I had to hand write my taxes because of their mistake and MAIL them in! DO NOT USE TURBO TAX, THE COMPANY TAKES ADVANTAGE OF YOU AND WHEN THE GOVERNEMENT... Read more

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